Poor service and no follow up.

<p>I am extremely disappointed with the Vumatel service. My fibre was installed on 18 April inside my flat, and they assured me that someone would return on that same day to activate the outside unit so that the blue light would stop flashing on the CPE. Since then, not one person has come to fix the outside unit, but then Vumatel still has the nerve to email me an invoice twice to ask for payment- for a service that is still not working! I have called the support line on the 19th, 21st, and 22nd - and I have been made promises that it will be fixed, which have all led to disappointment. Very unhappy with this service and lack of follow up.</p>