Poor service and lies from your staff

Once again Vumatel what is wrong with your billing I'm sure I'm not asking a lot when I request my debit order to be reinstated it beed an ongoing issue and you have repeatedly failed to reinstate debit order on my account for monthly payments, despite my numerous requests and your assurances that the matter has been resolved.

I have contacted your support team on several occasions—each time being assured that the debit order issue had been corrected. Unfortunately, the problem persists. I find it unacceptable that such a critical billing issue remains unresolved after multiple engagements. it's so funny I never had this issue before my service was disconnected last year, I was on debit order and everything was running smooth, now I have been struggling the issue has been sorted. ALL I ASK IS PLEASE REINSTATE DEBIT ORDER