ZZ
Zakhele Z

1 reviews | Active since Oct 2017

04 Jul 2022, 11:38

Poor Service and Extremely bad customer service

Bad sub contracting and provisions from Vuma Reach.

i have been out of connectivity for more the 5 days even though i have paid for the Service. Agent came to the house to fix the error on the cable line and have told me that vuma has to do redo the configuration till now the problem is not Solve. They charge a 28 days service already i have lost 5 days of connectivity. I have mention that is affect my business negatively

Extremely poor service

0
Replies (1)
Vumatel
Vumatel's reply06 Jul 2022, 09:01
Official
Good day

Thank you for being in contact with us. Kindly note that we tried contacting you but there was no response.
Please provide us with a convenient time to call so that we can assist.

Regards
The Vuma Team