Poor service again
Fibre down again since Saturday Logged two requests and still not fixed.
Helpful (0)
Replies (5)0
Replies (5)'s updateReviewer Update
07 Apr 2025, 18:49Vumatel has still not fixed my fibre. They pitched up without informing me and I wasn't home.
I am spending money on data again and they never ever refund you.
I am spending money on data again and they never ever refund you.
's update07 Apr 2025, 18:49
Reviewer Update
Vumatel has still not fixed my fibre. They pitched up without informing me and I wasn't home.
I am spending money on data again and they never ever refund you.
I am spending money on data again and they never ever refund you.
's updateReviewer Update
08 Apr 2025, 12:40The technician came and spent hours and it is still not working since Saturday. It seens vumatel could care less about their customers.
's update08 Apr 2025, 12:40
Reviewer Update
The technician came and spent hours and it is still not working since Saturday. It seens vumatel could care less about their customers.
's updateReviewer Update
08 Apr 2025, 12:40The technician from vumatel said he would return and he still has not
's update08 Apr 2025, 12:40
Reviewer Update
The technician from vumatel said he would return and he still has not
's updateReviewer Update
08 Apr 2025, 15:09I am not getting any assistance from vumatel. Fibre still down. This is frustrating when no one is being of assistance
's update08 Apr 2025, 15:09
Reviewer Update
I am not getting any assistance from vumatel. Fibre still down. This is frustrating when no one is being of assistance
's updateReviewer Update
09 Apr 2025, 10:13This is unacceptable. No one is resolving this issue and no fibre since the 5th April. This is not the first time this is happening. False apologies will not help. For a business to operate like this, I guess is normal in south africa. Vumatel is just following south africa's benchmark for customer service which is so very low.
's update09 Apr 2025, 10:13
Reviewer Update
This is unacceptable. No one is resolving this issue and no fibre since the 5th April. This is not the first time this is happening. False apologies will not help. For a business to operate like this, I guess is normal in south africa. Vumatel is just following south africa's benchmark for customer service which is so very low.