Poor service

Webafrica and Vumatel your services is pathetic. We've been battling with you for a while now just to redo the line that was done very bad. A hole was drilled in the vibe and the cable was laying open on the ground and all we want is just for them redo everything before we pave.We had a inspector come out to check it out and he agreed to the work that was done ****.

After that we waited almost a month after battling with them to redo the line. Finally they sent a guy out who was so unprofessional. Coming back and forth as he also done the connection krap. Eventually the guy did what we wanted but only discovered 3 days later that he didn't plug the freezer plug in back properly,on top of that he didn't ask permission to plug the freezer out.Vuyiso S from Web Africa is saying that its not there responsibility as they only do the internet but it's because of there technician that we lost all our food in the freezer. Apparently we suppose to check what he did which we did but how are we suppose to know that he didn't plug the freezer back in right.We only discovered when we came back from holiday. We got this stink smell only to discover he didn't put the freezer back in. We then contacted them and was basically told there's nothing they can do. But We want the things to be replaced,I think it's just fare coz the guy didn't put the freezer plug properly back into the wall. Now they saying it's our own fault. This is really not fare.

They now want to do the polygraph test but want me to pay for the test,that's not fare as there workers messed up big time...it's been months and I'm still waiting on them to replace all my food I loss