PR
Percy R

1 reviews | Active since Oct 2018

17 Dec 2024, 10:54

Poor service - activation

I have been waiting on a technician to come activate my services for over a week now and been calling metrofibre and always i am transferred to MetrofibreGo and Vumatel with no assistance and airtime being wasted always. Reference ***4

Please change your service because i wont be the only customer you loose.

0
Replies (1)
Vumatel
Vumatel's reply17 Dec 2024, 16:02
Official
Good day Percy Radebe

Thank you for getting in touch.

We are truly sorry for the experience. We have escalated your ticket number to our maintenance team to attend to it. 

Kind regards
The Vuma Team


Best regards,