LM
Lesego M
1 reviews | Active since Dec 2020
24 Jun 2024, 11:54
Poor service
I paid for my installation 3 weeks ago with Fly.Cool, a installer only came on Saturday morning and then said it will be active in about 15 minutes but its Monday today more than 48 hours and the router is still not activated.
I have paid for the service more than 3 weeks ago but even today i still don't have a proper working system this is unacceptable really
Helpful (0)
Replies (3)0
Replies (3)
Vumatel's replyOfficial
24 Jun 2024, 13:03Good day Lesego
Thank you for being in contact with us. Please note that the automated activation failed.
We have escalated your order number to our installations team for a manual activation.
Regards
The Vuma Team
Thank you for being in contact with us. Please note that the automated activation failed.
We have escalated your order number to our installations team for a manual activation.
Regards
The Vuma Team
Vumatel's reply24 Jun 2024, 13:03
Official
Good day Lesego
Thank you for being in contact with us. Please note that the automated activation failed.
We have escalated your order number to our installations team for a manual activation.
Regards
The Vuma Team
Thank you for being in contact with us. Please note that the automated activation failed.
We have escalated your order number to our installations team for a manual activation.
Regards
The Vuma Team
LM
Lesego M's updateReviewer Update
24 Jun 2024, 13:16Can you please try the automated activation again, because your installation team will arrive here after a week
LM
Lesego M's update24 Jun 2024, 13:16
Reviewer Update
Can you please try the automated activation again, because your installation team will arrive here after a week
Vumatel's replyOfficial
24 Jun 2024, 16:25Good day Lesego
The automated provisioned can only be done once. We will revert as soon as we receive an update from the team. We apologise for any inconvenience caused.
Regards
The Vuma Team
The automated provisioned can only be done once. We will revert as soon as we receive an update from the team. We apologise for any inconvenience caused.
Regards
The Vuma Team
Vumatel's reply24 Jun 2024, 16:25
Official
Good day Lesego
The automated provisioned can only be done once. We will revert as soon as we receive an update from the team. We apologise for any inconvenience caused.
Regards
The Vuma Team
The automated provisioned can only be done once. We will revert as soon as we receive an update from the team. We apologise for any inconvenience caused.
Regards
The Vuma Team