Poor service
The arrangement between Vumatel and ISP is a disaster for the client who is not communicated with. I have been without Internet for almost 6 days and although Afrihost has reported to Vumatel I have not heard from them. Asa result Afrihost will lose a client and I will be contacting ICASA. Vumatel have a monopoly in my area
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Replies (2)0
Replies (2)
Vumatel's replyOfficial
24 Apr 2023, 11:07Good day Hugh
We trust that you are well
Thank you very much for taking our call this morning. As discussed, we have escalated the ticket to the maintenance department to assist.
Kind Regards
The Vuma Team
We trust that you are well
Thank you very much for taking our call this morning. As discussed, we have escalated the ticket to the maintenance department to assist.
Kind Regards
The Vuma Team
Vumatel's reply24 Apr 2023, 11:07
Official
Good day Hugh
We trust that you are well
Thank you very much for taking our call this morning. As discussed, we have escalated the ticket to the maintenance department to assist.
Kind Regards
The Vuma Team
We trust that you are well
Thank you very much for taking our call this morning. As discussed, we have escalated the ticket to the maintenance department to assist.
Kind Regards
The Vuma Team
's updateReviewer Update
24 Apr 2023, 12:26Appreciated but let's see what happens
's update24 Apr 2023, 12:26
Reviewer Update
Appreciated but let's see what happens