Poor Service

Trying to get service, the past month. I am been inconvenienced far too long. Need to constantly follow up. Agent Deon Gwezi was dealing with this issue, cannot provide managers contact details for further assistance. First issue cannot sign up due to the complex having a line installed for the camera's on my unit no. Line finally cancelled, received confirmation from Vodacom, which was sent through to Deon 18th Aug. Now there is another issue. I am trying to sign up since 16th July, what a joke!! There are many ISP eager to service new customers, however i don't see the urgency here to really assist me as a new customer.