LS
Lungile S

1 reviews | Active since Oct 2023

22 Oct 2023, 11:12

Poor Service

No customer care I am disconnected and reconnecting is impossible I've been calling since last week for them to come and reconnect it for me, when I call they tell me about technicians. Vumatel's service is beyond ridiculous .

I have been without Fibre for more than a week now. Our line is STILL DOWN.

0
Replies (1)
LS
Lungile S's update23 Oct 2023, 11:08
Reviewer Update
Good morning,

Please send the technician ASAP because it's been 7days without internet connection and I have to pay full amount for the package.

Worst case scenario is that I only used it for 3 days after the installation, and I can't get any help from your team.