Hellopeter
Share Your Experience
KP
Khabonina P

1 reviews | Active since Jun 2021

29 Nov 2022, 10:24

poor service

I have been offline for the past 3 days. I am struggling to get reconnected and support not responding at all. Your service sucks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (8)
KP
Khabonina P's update29 Nov 2022, 12:23
Reviewer Update
SA226427
KP
Khabonina P's update29 Nov 2022, 12:23
Reviewer Update
Who is my ISP?What is that?

Vumatel
Vumatel's reply29 Nov 2022, 12:43
Official
Good day 

Please note that the above-provided ticket is the ISP internal ticket reference. Kindly provide us with your full address and we will advise if there is a ticket logged by your Internet Service Provider.

Kind Regards
The Vuma Team
KP
Khabonina P's update29 Nov 2022, 14:05
Reviewer Update
2292 mhlaba street
chiawelo ext 2
Vumatel
Vumatel's reply29 Nov 2022, 15:00
Official
Good day 
Please contact your ISP as your service has been suspended due to payment failure. 

Kind Regards
The Vuma Team
KP
Khabonina P's update01 Dec 2022, 10:31
Reviewer Update
Who is my ISP?

KP
Khabonina P's update01 Dec 2022, 10:51
Reviewer Update
I have whatsapped them since Monday. They are useless
Vumatel
Vumatel's reply01 Dec 2022, 10:54
Official
Good day

Kindly note that we can not advise on billing and payment inquires.

Kind Regards
The Vuma Team