POOR SERVICE!

THE BIGGEST INCONVENIENCE NOW!

I have been without connection for the past 6 days, Thanks to Vumatel's poor installation of infrastructure on my property at fault for the cable being damaged and then they eventually sent a technician yesterday at 5 pm to my house and he ripped the bladdy cable apart however the hell he saw fit, no report or findings sent just a quotation, no professionalism whatsoever. Why am I Liable to cover this repair due to your poorly installed infrastructure!!! I have made mentioned I have lost out on so much work as I have US based clients and I work on a US time schedule, need I say they are 6 / 7 hours behind. I want this sorted ASAP!! I am not paying this repair you need to get your situation right, I have been a loyal paying client.