JF
Justin F
1 reviews | Active since Nov 2021
10 Jan 2025, 14:27
Poor Service
Vumatel I am deeply saddened by your services honestly you don't care about your customers at all. I've been with you for me then 3 years now and pay my monthly premium on time always but the service you providing now is unbearable.
I am Justin Faro my contact number is *** yesterday morning my internet just lost signal and now I'm unable to do anything as I'm working from home and thus leave me mow without any income.
I'm struggling to get assistance from your company thus is so unfair really.
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Replies (1)JF
Justin F's updateReviewer Update
11 Jan 2025, 15:16Hi Vuma
I've reached out to Webafrica who is constantly referring me to you as my service provider.
Webafrica also there is no direct line of contact for them their services is ridiculous really I have canceled with them.
Last time I had to pay R1300 because of them for a reconnection and I'm not going to pay again.
This is affecting my livelihood as I'm depending on this Fibre really.
I've reached out to Webafrica who is constantly referring me to you as my service provider.
Webafrica also there is no direct line of contact for them their services is ridiculous really I have canceled with them.
Last time I had to pay R1300 because of them for a reconnection and I'm not going to pay again.
This is affecting my livelihood as I'm depending on this Fibre really.
JF
Justin F's update11 Jan 2025, 15:16
Reviewer Update
Hi Vuma
I've reached out to Webafrica who is constantly referring me to you as my service provider.
Webafrica also there is no direct line of contact for them their services is ridiculous really I have canceled with them.
Last time I had to pay R1300 because of them for a reconnection and I'm not going to pay again.
This is affecting my livelihood as I'm depending on this Fibre really.
I've reached out to Webafrica who is constantly referring me to you as my service provider.
Webafrica also there is no direct line of contact for them their services is ridiculous really I have canceled with them.
Last time I had to pay R1300 because of them for a reconnection and I'm not going to pay again.
This is affecting my livelihood as I'm depending on this Fibre really.