POOR SERVICE

Poor, ******* service. Fibre line down since Sunday, called them everyday and just empty promises with no action or even a follow up call despite me stressing, begging and pleading with them that my kids have a project due. They prevented me from speaking to a senior manager instead they kept lying to me, every call I made would last for over 15 minutes with me being put on hold for long periods while they "talk" to their manager. I am very dissapointed and disgusted by this call centre, probably the worst in SA.