Poor service
I moved over from Vox fiber to Vodacom fibre on 1 November 2022. I still don't have connection.
Every time my query gets escalated by Vodacom, apparently Vumatel connects me and the ticket gets closed. This has happened several times and I still don't have connection.
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
07 Nov 2022, 12:39Thanks, unfortunately I don't believe you can actually fix this as every day my order gets escalated and nothing happens.
I will drive to Vumatel head office in Bryanstan shortly as I need to be connected! I cannot wait another 24/48/72hrs which Vodacom has been promising me since 1 November 2022.
I will drive to Vumatel head office in Bryanstan shortly as I need to be connected! I cannot wait another 24/48/72hrs which Vodacom has been promising me since 1 November 2022.
's update07 Nov 2022, 12:39
Reviewer Update
Thanks, unfortunately I don't believe you can actually fix this as every day my order gets escalated and nothing happens.
I will drive to Vumatel head office in Bryanstan shortly as I need to be connected! I cannot wait another 24/48/72hrs which Vodacom has been promising me since 1 November 2022.
I will drive to Vumatel head office in Bryanstan shortly as I need to be connected! I cannot wait another 24/48/72hrs which Vodacom has been promising me since 1 November 2022.