LT
Lesego T

1 reviews | Active since Nov 2025

06 Nov 2025, 13:53

Poor service

What a frustrating experience I've had. Been calling the call centre for more than a week now. I am not getting any help at all, even now I am not connected to Fibre. The managers and the team leaders are never available to assist the clients and their agents. I'm so disappointed and regret opting for vuma. I mean I have already paid for the service that I'm not using 😦. It's almost two weeks nothing has been done. Instead im getting endless calls with solutions but excuses all the time

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Replies (8)
LT
Lesego T's update07 Nov 2025, 09:25
Reviewer Update
Do tell me that did you check on side I have 3 order number dont you dare tell me that nonsense did you verify that info before geez don't make me mad. ORV-***/ OVR-***/ OVR-*** SR- ***
LT
Lesego T's update07 Nov 2025, 09:25
Reviewer Update
Did you check why dont you call me
LT
Lesego T's update07 Nov 2025, 09:49
Reviewer Update
If that's the case can I please have my funds so that I will look for another company that knows how treat their clients
LT
Lesego T's update07 Nov 2025, 10:45
Reviewer Update
That's what was supposed to happen a long time ago. I expecting a call from you before close of business today
LT
Lesego T's update07 Nov 2025, 11:54
Reviewer Update
Now im getting runaround lol ya ne. You see a fool ne. Can't you see how many times have I called vodacom for heavens sake. I'm vodacom everyday also re queated to speak to the manager still no action has been taken. Seems like im fool le letlwaela botho lona I take this matter further nxa
LT
Lesego T's update07 Nov 2025, 11:55
Reviewer Update
How many orders must be created f... mann
You are taking me for a ride
LT
Lesego T's update07 Nov 2025, 12:00
Reviewer Update
Just escalate this issue to whoever who is in charge to sort this out. Like I said someone from vodacom must call me back tired of calling with no action taken
LT
Lesego T's update07 Nov 2025, 12:03
Reviewer Update
Such a treatment from big company