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Siphosethu S

1 reviews | Active since Feb 2024

20 Feb 2025, 14:53

Poor service.

I had the installation team come to my house on Monday. The internet is not working even today 20 February 2025. I had tried to call and email to have the team come sort it out but I'm being told to wait another 48 hours for someone to come. I have paid for this service by the way. This is very poor and unprofessional. Based on my experience I wouldn't recommend Vumatel to anyone.

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Replies (2)
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Siphosethu S's update20 Feb 2025, 17:10
Reviewer Update
Well the time now is 17:10. I haven't received a call or any sort of communication from any technician. No one has come to my house. Given what you have said earlier this truly shows how ***********, unprofessional and unorganized you guys are. You oparate like a government institution.
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Siphosethu S's update21 Feb 2025, 11:27
Reviewer Update
Can I be assisted for goodness sack?. When will my issue be resolved?, I can't keep on calling and writing to you guys from Tuesday morning. Otherwise just refund me my money and come take your useless router. Jesus Chris, yerr