DM
David M

1 reviews | Active since Nov 2018

04 Nov 2024, 07:31

Poor service

I requested a downgrade on my subscription 5 months ago and every time am told it's in progress. It took them 2 days or so to do the upgrade and a downgrade is now asking for ever. Their agents are not even keen to assist me. I have lost interest in their poor service and have decided to look for an alternative. It looks like they just stalling me just to keep me paying a higher rate

0
Replies (1)
DM
David M's update04 Nov 2024, 15:39
Reviewer Update
I logged numerous quieries on whattsApp and also do not know who is this ISP because i have been in contact with your online agents. Please get them to contact me directly on *** or reply to my email address.

If this ISP happen to be WebAfrica, please get them to sort this out urgently because i tried everything with them and they just not interested.