Poor Service

For.the past week we have been fighting with our Service Provider Flycool re our Internet Fibre that has been off for a week now. All they state is that they have referred the fault to Vumatel which is the technical department. They stated that the issue will be resolved between 24 and 72 hours. What a joke. !!!!

I need Vumatel to come.out a fix the fibre as it is broken/damaged as it was installed on the pavement instead of the property where is would be safe.

I need Vuma to.contact me Urgently as I have lost money as I work from home. This is so frustrating that in todays age customer service and communication is so poor. Its actually frightening how bad it is.

Vumatel contact me Urgently as my next stop is ICASA.