bD
buyisile D
1 reviews | Active since Mar 2015
10 May 2024, 15:53
Poor poor poor service
Bad service,bad experience,bad customer service, very poor communication,from their Agents to the manager,who promise poor service with communication,was promised my fibi will be installed in 2 to 5 days,Now it's day 17, thier agent tells me if I'm not happy they Will refund me and it will take 10 days , so sa all in all it's going to take a month to be happy and get my money back or my service, while it didn't take me minutes to pay them,I'm so disgusted by this company
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
10 May 2024, 18:08Good day Buyisile
We apologize for the experience thus far. Please contact your ISP for any assistance with billing and refund inquiries, as we, unfortunately, can not assist with account-related inquiries.
Kind Regards
The Vuma Team
We apologize for the experience thus far. Please contact your ISP for any assistance with billing and refund inquiries, as we, unfortunately, can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Vumatel's reply10 May 2024, 18:08
Official
Good day Buyisile
We apologize for the experience thus far. Please contact your ISP for any assistance with billing and refund inquiries, as we, unfortunately, can not assist with account-related inquiries.
Kind Regards
The Vuma Team
We apologize for the experience thus far. Please contact your ISP for any assistance with billing and refund inquiries, as we, unfortunately, can not assist with account-related inquiries.
Kind Regards
The Vuma Team
bD
buyisile D's updateReviewer Update
10 May 2024, 18:27What do you mean thus far?so that's how are treating your customers or people who will want your service in the future
bD
buyisile D's update10 May 2024, 18:27
Reviewer Update
What do you mean thus far?so that's how are treating your customers or people who will want your service in the future