RJ
Rolanda J

1 reviews | Active since Aug 2022

24 Jan 2024, 12:43

Poor & pathetic service from Vumatel

I've been waiting for assistance from Vumatel since Monday morning. The service is so poor & the agents is not very helpful as they giving the same feedback everytime & tell u there is nothing they can do. They tell the customers that they just have to wait yet we paid for the service.

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Replies (1)
RJ
Rolanda J's update24 Jan 2024, 17:30
Reviewer Update
The feedback Vumatel gives me here is the is the exact feedback I receive from their maintenance. Vumatel waits for their maintenance to respond since Monday morning.
It's unacceptable.