DM
Dineo M
1 reviews | Active since Sept 2017
17 Jan 2024, 10:35
Poor network!!!
In a space of 10 minutes, the wifi looses connection atleast 4 times. I logged a call and I was advised that a technician will come. I am still waiting!!
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
17 Jan 2024, 11:10Good day Dineo
Please note that we have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise.
Kind Regards
The Vuma Team
Please note that we have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise.
Kind Regards
The Vuma Team
Vumatel's reply17 Jan 2024, 11:10
Official
Good day Dineo
Please note that we have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise.
Kind Regards
The Vuma Team
Please note that we have configured your line and connectivity is restored and stable on our end. Please reboot to reconnect and advise.
Kind Regards
The Vuma Team
DM
Dineo M's updateReviewer Update
17 Jan 2024, 12:04I have rebooted atleast twice and still loosing connection. I was told a technician will be dispatched, this was yesterday and I am still waiting.
DM
Dineo M's update17 Jan 2024, 12:04
Reviewer Update
I have rebooted atleast twice and still loosing connection. I was told a technician will be dispatched, this was yesterday and I am still waiting.
Vumatel's replyOfficial
17 Jan 2024, 14:53Good day Dineo
Please follow up with your ISP to assist with their router configuration settings as the above-provided ticket has been closed and sent back to the ISP with the below comments.
"link is up - levels good and within spec "
Kind Regards
The Vuma Team
Please follow up with your ISP to assist with their router configuration settings as the above-provided ticket has been closed and sent back to the ISP with the below comments.
"link is up - levels good and within spec "
Kind Regards
The Vuma Team
Vumatel's reply17 Jan 2024, 14:53
Official
Good day Dineo
Please follow up with your ISP to assist with their router configuration settings as the above-provided ticket has been closed and sent back to the ISP with the below comments.
"link is up - levels good and within spec "
Kind Regards
The Vuma Team
Please follow up with your ISP to assist with their router configuration settings as the above-provided ticket has been closed and sent back to the ISP with the below comments.
"link is up - levels good and within spec "
Kind Regards
The Vuma Team
DM
Dineo M's updateReviewer Update
17 Jan 2024, 16:05Oh my word!!!!!!!!!!!!!!! I’ve been told to reboot which I’ve been doing and it’s the same! How does my ticket get closed if no technician came????????
This is the 10th time today that I lost connection! Why is it so hard for someone to come and check it out themselves???????????
This is the 10th time today that I lost connection! Why is it so hard for someone to come and check it out themselves???????????
DM
Dineo M's update17 Jan 2024, 16:05
Reviewer Update
Oh my word!!!!!!!!!!!!!!! I’ve been told to reboot which I’ve been doing and it’s the same! How does my ticket get closed if no technician came????????
This is the 10th time today that I lost connection! Why is it so hard for someone to come and check it out themselves???????????
This is the 10th time today that I lost connection! Why is it so hard for someone to come and check it out themselves???????????