Poor Installation and Service Experience with Vuma Router Activation

I am writing to express my extreme dissatisfaction with the installation and activation of my router on February 21st. Despite scheduling the appointment for Saturday, February 22nd, I was rescheduled to Friday, February 21st, which this was the reason why is scheduled a Saturday date so that I can be home on the day of installation...The installation process was subpar, with the technician leaving a messy workspace and failing to provide a guide for connecting devices, including my TV. The router's installation is also poorly done, with LAN cables hanging untidily from the middle of the wall.I have attempted to contact Vuma multiple times since February 21st to address these issues, but no one has arrived to fix the problems. Furthermore, I was directed to contact Flycool for TV connection assistance, only to be informed that I am not their client.I am extremely frustrated with the lack of professionalism and poor service I have received from Vuma. As a result, I regret switching from RAIN and urge you to take immediate action to resolve these issue I don't think there was professionalism in the work done at my house, because the who installed that router wouldn't have liked what he has done in my house to be done in his house. Who do I go to now, when both Vuma and Flycool cant assist. ****ED OFF!!