POOR INSTALLATION

Vumatel came came to install fibre at the property on Thuesday the 4 June. I was at work. They mounted the Fibre on the wall as they couls not dig. Fair enough.

I get home thursday night now my mains keep tripping and only to starr receiving threats from the Neighbours as their side of the wall has been damaged. I have tried phoning, take over an hour before anyone picks up. Their whatsapp does nor help anyone.

For a new installation, I am very unhappy as after all this while I am writing exams. I have to deal with this.

VUMATEL, I AM VERY DISGUSTED AND ANNOYED THAT YOU HAVE LEFT ME WITH THESE PROBLEMS.

I would have expected.your Team to check that the DB Board was working after installation and you used a wall separating the neighbours, that side of the wall has been chipped by your guys.

If Vumatel can not answer a whatsapp or call, that shows me you donr care abour your customers😡