LJvR
Lee Janse v Rensburg
1 reviews | Active since Apr 2015
06 Jan 2021, 14:00
POOR FIBRE EXPERIENCE FROM VODACOM FIBRE / VUMATEL
I HAVE BEEN EXPERIENCING VODACOM / VUMATEL FIBRE ISSUES FROM THE START OF MY INSTALLATION LAST YEAR IN POLOKWANE. I HAVE TO RESET MY ROUTER EVERY NIGHT TO GET MY LINE RUNNING AGAIN AND LOOSE CONNECTIVITY DURING THE DAY. THIS HAS BEEN GOING ON FOR MONTHS AND VODACOM FIBRE ALWAYS ASKS FOR A SPEEDTEST EVEN THOUGH I DO SEND THEM MY CELLPHONE WIFI PICTURE WHICH SHOWS AN EXCLAMATION MARK ON IT ON NUMEROUS OCCASIONS. DURING DECEMBER 2020 WE EXPERIENCED VOX FIBRE WITH 12 PEOPLE USING ONE FIBRE LINE. THE LINE WAS NEVER DOWN AND NEITHER DID WE HAVE TO RESET THE ROUTER EVERY DAY. PLEASE ASSIST ME TO GET A STABLE FIBRE LINE VODACOM / VUMATEL.
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Replies (2)LJvR
Lee Janse v Rensburg's updateReviewer Update
07 Jan 2021, 12:22No response from Vumatel yet.
LJvR
Lee Janse v Rensburg's update07 Jan 2021, 12:22
Reviewer Update
No response from Vumatel yet.
Vumatel's replyOfficial
07 Jan 2021, 17:15Good day Lee
Thank you for taking our call we will be in contact with you again tomorrow morning.
Regards
The Vuma Team
Thank you for taking our call we will be in contact with you again tomorrow morning.
Regards
The Vuma Team
Vumatel's reply07 Jan 2021, 17:15
Official
Good day Lee
Thank you for taking our call we will be in contact with you again tomorrow morning.
Regards
The Vuma Team
Thank you for taking our call we will be in contact with you again tomorrow morning.
Regards
The Vuma Team
