Poor Efficiency

Poor Efficiency

I have been struggling to make payment on my line and I am been taken from pillar to post by Home-connect stating that the problem is with Vumatel. No one from Vumatel has contacted me as Home-connect stated that they escalated the matter to Vumatel. I gained to understand how two reputable companies can fail to find a solution to my problem. Isn't the anyone in the two companies who has the authority to overwrite something to get this fixed? Either get me a working Easypay number or fix my portal so that I can generate a new voucher. Your guys are internet company,how is this such a huge problem 🤔🤔.

At this point I want fast solutions not apologies as I am tired of them and I still don't have internet.