POOR EFFICIENCY

I have been trying to get Vumatel to clear my line so that Home-connect and connect me because Home-connect has been stating that they escalated the matter to Vumatel and no feedback from Vumatel. They have informed me that the matter has been escalated to Lungile at Vumatel and still no resolution. Please clear my line or fix the easypay number so that I can pay my account and have internet. I have been going from pillar to post with no results. I have tried to call Vumatel numerous time with no success.

At this point I DON'T NEED APOLOGIES, I NEED SOLUTIONS....