Poor during loadshedding, again

One month ago. I kept recieving down time on my line whenever there was load shedding. Vumatel contacted me and assured me an electrician will come out and sort out the issue at the link. Not even one month later I am experiencing the exact same issue. Every time we have load shedding I no longer have internet for atleast an hour after loadshedding impacting my work. Once again they will not reimburse for any down time or take any responsibility for the lack of service. I am highly annoyed with the fact I would need to buy data for work purposes and pay for a fiber line as I cannot rely on my internet connection