AM
Ayanda M

1 reviews | Active since Oct 2023

26 Oct 2023, 07:00

Poor customer support

Poor customer support, i really need to look for other service providers i can't afford to pay for fibre and forced to buy data because the fibre is not work. what frustrates me is you can only log a call via whatsapp ( robotic response) no assistance at all.

0
Replies (2)
AM
Ayanda M's update26 Oct 2023, 10:58
Reviewer Update
being on that whatsapp the whole day yesterday, i only received a hi message at 02:00 am. really guys. im studying online for today and yesterday i have bought a lot of data. please help if not possible let me so that i can switch users
Vumatel
Vumatel's reply27 Oct 2023, 10:17
Official
Good day  Ayanda Mali 

The ticket was attended to and connectivity has been restored. 

Kind regards
The Vuma Team