Poor customer service

This is one fiber network provider that DOES NOT care about their customers. I've been struggling for several days now to connect my service which I PAY every month my full installments and only use the line for 4 days a week .I've been promised at and nothing has been done. Good day

Vumatel has been unable to resolve ticket *** in the field and requires access to your property to investigate the issue further. The maintenance team will contact you shortly to schedule an appointment with you.

Kind regards The Vuma Team