NS
Nolu S

1 reviews | Active since Jan 2024

27 Aug 2024, 11:42

Poor Customer service

Poor customer service. Paid 22 July 2024 still waiting to be contacted.

0
Replies (5)
Vumatel
Vumatel's reply27 Aug 2024, 13:22
Official
Good day Nolu Sibeko
Please note that we have escalated your activation inquiry to our support team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team
NS
Nolu S's update27 Aug 2024, 14:17
Reviewer Update
The activation was done and failed twice. I was told I would be contacted in 5days from the 22nd of July, a technician will come out to assist; still waiting.
Vumatel
Vumatel's reply27 Aug 2024, 14:28
Official
Good day Nolu Sibeko
Please note that we have escalated your activation inquiry to our support team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team
NS
Nolu S's update23 Sept 2024, 08:30
Reviewer Update
I want my R399 back please. I want my refund back. I am tired of waiting I want my money back!!!!
NS
Nolu S's update23 Sept 2024, 08:31
Reviewer Update
VUMA OR WEBAFRICA OR WHATEVER YOU CALL YOURSELVES I WANT MY MONEY BACK!!!