KS
Ken S
1 reviews | Active since Mar 2018
20 Jun 2024, 19:34
Poor customer Service
4 days since reporting ofa fault. Have only received excuses and empty promises. Between Mweb and Vumatel, it would be hard to award worst service provider
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Replies (2)KS
Ken S's updateReviewer Update
20 Jun 2024, 21:04It would be nice if you made the effort when contacted privately and resolve the issue when reported rather than pretending to be concerned and proactive in the public space
KS
Ken S's update20 Jun 2024, 21:04
Reviewer Update
It would be nice if you made the effort when contacted privately and resolve the issue when reported rather than pretending to be concerned and proactive in the public space
KS
Ken S's updateReviewer Update
21 Jun 2024, 18:01So no effort on Vamatel behalf to resolve the issue. Speaking to Alu the call representative, he just laughed. When you get cross they block you number so you are unable to call back
KS
Ken S's update21 Jun 2024, 18:01
Reviewer Update
So no effort on Vamatel behalf to resolve the issue. Speaking to Alu the call representative, he just laughed. When you get cross they block you number so you are unable to call back