OM
Ole M
1 reviews | Active since Jan 2024
18 Jan 2024, 09:31
Poor Customer Service
We as their customers suffer from their lack of interdepartmental communication. 14 days without an active fibre line and they have decided to close the ticket without resolving the issue I have been experiencing. They insist I should log a new ticket with my ISP for the same issue.
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Vumatel's replyOfficial
18 Jan 2024, 10:42Good day Ole
Please note that we have escalated the provided ticket to our support team to assist with your inquiry. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated the provided ticket to our support team to assist with your inquiry. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply18 Jan 2024, 10:42
Official
Good day Ole
Please note that we have escalated the provided ticket to our support team to assist with your inquiry. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated the provided ticket to our support team to assist with your inquiry. We will revert once feedback is received.
Kind Regards
The Vuma Team