TD
Thandeka D

1 reviews | Active since Aug 2024

05 Jun 2025, 10:36

Poor customer service

I am so disappointed I've been communicating with SADV agents asking router installation they just ask security questions and not assist me. They sent me a link on 21/05/2025 to make a payment and I paid but even this day I don't have wi-fi at home. Sometimes I send a massage on WhatsApp they don't get back to me. I've been told that they need to transfer funds from old order to a new order but still that has not been done. I'm waiting for something that I don't know when will it be sorted. I have paid for wi-fi but I still need to buy data☹️

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Replies (1)
TD
Thandeka D's update11 Jun 2025, 10:15
Reviewer Update
Hi
Still no action, how long must I wait to be assisted. I've already paid what more must I do to get service from you.