Poor communication between companies. Unacceptable.

Have been trying to book for a fibre installation since start of December. Called numerous times emailed numerous times. Was told the fault was with Vumatel and when calling Vumatel was told the fault was with Cybersmart. All I want is fibre I am giving it till the 1st of Jan, if I don't have an installation date by then I'd rather support different companies. Please sort this out with Arashaad from Cybersmart. ***