SM
Seipati M
1 reviews | Active since May 2024
02 May 2024, 19:30
Poor client service
I've been using Vumatel from 2023 to date. Currently I don't have access to wifi despite making my regular monthly payments. They are unreachable when trying to contact them except their WhatsApp line which has irrelevant options. I even sent my proof of payment but because it's an automated response I can't get the help that I need. Can I please get help. CELL: ***
Helpful (0)
Replies (2)0
Replies (2)
Vumatel's replyOfficial
03 May 2024, 08:59Good day Seipati
Please note that your service has expired and payment is required. Kindly contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Please note that your service has expired and payment is required. Kindly contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Vumatel's reply03 May 2024, 08:59
Official
Good day Seipati
Please note that your service has expired and payment is required. Kindly contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
Please note that your service has expired and payment is required. Kindly contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account-related inquiries.
Kind Regards
The Vuma Team
SM
Seipati M's updateReviewer Update
03 May 2024, 11:12I don't understand why is my wifi discontinued bcz i paid my monthly payment
SM
Seipati M's update03 May 2024, 11:12
Reviewer Update
I don't understand why is my wifi discontinued bcz i paid my monthly payment