poooooooor service from vuma with empty promises.

What must one do to have their line activated. i paid they installed I've been waiting for days for my line to be activated. when i call a call centre they say its on the que its been days now. why accept payments when you will fail to deliver this is poor service at its best. someone did warn me about your poor service should have listened to them. if this is how you guys operate you might as well close down your business. how can a simple thing as activation take a whoooole week a whole week come on guys.