BN
Buntu N
1 reviews | Active since Jul 2021
07 Feb 2024, 17:40
PON light flash and terrible service
Worst experience ever. Had a Fibre line in my apartment. I went through vodacom Fibre and they use vuma. PON light still flashes. Not resolved all they say is they logged a ticket. They not even allowing me to cancel this thing. Don't even want it anymore. Waste of time and money. You call vumatel they don't assist you wait 30min only for someone to put you on a new line that takes another 30min
Helpful (0)
Replies (3)0
Replies (3)BN
Buntu N's updateReviewer Update
08 Feb 2024, 17:01Thank you. My Fibre had been sorted and it's up and running. Dissapointee that I only got assistance once I wrote on hello Peter but I'm happy it's working.
BN
Buntu N's update08 Feb 2024, 17:01
Reviewer Update
Thank you. My Fibre had been sorted and it's up and running. Dissapointee that I only got assistance once I wrote on hello Peter but I'm happy it's working.
Vumatel's replyOfficial
09 Feb 2024, 14:57Good day Buntu Ntebe
Thank you for the feedback. Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Thank you for the feedback. Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Vumatel's reply09 Feb 2024, 14:57
Official
Good day Buntu Ntebe
Thank you for the feedback. Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
Thank you for the feedback. Pleased to hear that your inquiry has been resolved.
Kind Regards
The Vuma Team
BN
Buntu N's updateReviewer Update
14 Feb 2024, 05:09Vumatel is becoming frustrating now.
I 1st had the pon light not stable. Then 3 days later everything is working. Now the Los light is flashing red. Got no internet connection.
Please assist as I am a person who works from home so this internet of working then not working becomes an inconvenience and this is becoming a liability
I 1st had the pon light not stable. Then 3 days later everything is working. Now the Los light is flashing red. Got no internet connection.
Please assist as I am a person who works from home so this internet of working then not working becomes an inconvenience and this is becoming a liability
BN
Buntu N's update14 Feb 2024, 05:09
Reviewer Update
Vumatel is becoming frustrating now.
I 1st had the pon light not stable. Then 3 days later everything is working. Now the Los light is flashing red. Got no internet connection.
Please assist as I am a person who works from home so this internet of working then not working becomes an inconvenience and this is becoming a liability
I 1st had the pon light not stable. Then 3 days later everything is working. Now the Los light is flashing red. Got no internet connection.
Please assist as I am a person who works from home so this internet of working then not working becomes an inconvenience and this is becoming a liability