CJ
Chris J
1 reviews | Active since Jun 2012
28 Sept 2017, 17:53
PON Configuration
For the past week I have logged 2 tickets and nothing has happened. I have phoned in multiple times to get the same excuses. Every time I am told that is has been escalated. Nothing is being done about my fibre configuration.
This is extremely bad service. Unacceptable.
Ref # 15 ********** 9
Helpful (0)
Replies (4)0
Replies (4)CJ
Chris J's updateReviewer Update
29 Sept 2017, 13:47And once again. No reply...
CJ
Chris J's update29 Sept 2017, 13:47
Reviewer Update
And once again. No reply...
Vumatel's replyOfficial
02 Oct 2017, 08:06Good day Chris
We trust that you are well.
Can you kindly send us your ticket number on *** in order for us to assist.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply02 Oct 2017, 08:06
Official
Good day Chris
We trust that you are well.
Can you kindly send us your ticket number on *** in order for us to assist.
Kind Regards
The Vuma Team
Best regards,
CJ
Chris J's updateReviewer Update
02 Oct 2017, 08:10Emails sent
CJ
Chris J's update02 Oct 2017, 08:10
Reviewer Update
Emails sent
CJ
Chris J's updateReviewer Update
03 Oct 2017, 12:57And still nothing happens...
CJ
Chris J's update03 Oct 2017, 12:57
Reviewer Update
And still nothing happens...