Persistent problems with Vumatel

It's so ironic that after I write up a (positive) review after it took close to 3 months to actually activate my WiFi, I find myself yet again on here, writing a negative review. We are now in 2nd week of no wifi, service line has been off and still no active responses or any ETA. The county has been told to work from home due to the 3rd wave of Covid, and yet this is what my household is facing. My husband and I are having to use connections at restaurants, internet cafes as well as in and out of our office because of Vumatel. I have a toddler at home whom I am potentially putting at risk god forbid. Last month I had to drive to Vumatels head office, gain senior partners cellphone numbers, tag newspaper JUST TO GET SOME SORT OF REACTION from Vumatel. This has got to stop. It is unfair to the customer that this is the kind of service we are receiving, absolutely unacceptable! My ISP has done everything on their side in order to get positive and active feedback from Vumatel but there is this persistent lack of urgency from their side and its beyond frustrating!!!!!!!