EL
Ebrahim L

1 reviews | Active since Apr 2013

19 Jun 2024, 19:11

Pay for no service

One of the worst fibre companies ever that has monopolised the market with terrible service. I line is out for three days I have contacted my ISP and was told it would take 48 hours to repair it’s still not repaired. Afrihost and Vumatel are terrible when it comes to customers service and ICASS does nothing . Consumers suffer at the end of the day paying for no service

0
Replies (2)
EL
Ebrahim L's update19 Jun 2024, 20:05
Reviewer Update
Thank you I trust someone will be here soonest to repair the fibre cable that is broken outside my property
Vumatel
Vumatel's reply20 Jun 2024, 15:21
Official
Good day Ebrahim

Thank you for taking our call earlier today. Pleased to hear that your inquiry has been resolved.

Kind Regards
The Vuma Team