SA
Sufyan A

1 reviews | Active since Aug 2013

02 Feb 2017, 08:25

Pathetic! What a waste of money

<p>The Vumatel installation team came to install and setup my internet last week thursday on th 26th Jan 2017. It's already pass a week and i still cannot connect to the internet!</p> <p> </p> <p>I have spoken to consultants who have logged the call and told me a technician would be sent out. It has been 2 days already and i have not been contacted even though i stay down the road from the Vumatel head offices. If the installation team had done their job right in the 1st place there wouldnt be a need to send a technician out.</p> <p> </p> <p>I regret getting this service installed and as bad as Telkom may be at times they are much better than Vumatel! I would not recommend this companies services to anybody. Totally pathetic </p>

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Replies (1)
Vumatel
Vumatel's reply02 Feb 2017, 08:36
Official

Good day Sufyan,

We apologise for any inconvenience caused and understand your frustration. Please, email us your address and contact details to *** so that we can follow up with the support team and investigate what is going on with your line?

Apologies again.

Kind Regards,

The VUMA Team