Pathetic Vumatel

29 Sep 2020, 09:31

Pathetic Vumatel

So I've app**** through multiple ISP's for fibre to my home. I have even phoned Vumatel directly to speak to a sales agent to bypass the ISP's. I was told that a sales agent would phone me back to sort me out.

It is now weeks later with no reply or phone call or anything and when I try to phone them the call just drops..... How long do I have to wait to get what I asked for?

Vumatel is this really how you want to treat the people who pay for your services? Pathetic!!!!

Vumatel's reply: 01 Oct 2020, 13:47

Good day Riekus

Thank you for being in contact with us. Please email us your address and contact details to *********** so that we can assist further.

Regards

I still haven't received any feedback even after submitting my contact details and address like you asked!!!! This is really pathetic!!!

Today, 7 October 2020 and still no reply or feedback... I am really fed up with this pathetic service. I will take to social media and make sure this reaches as many people as possible.