Pathetic Vumatel

Item: Vumatel
Rating: 1
Author: Riekus W

So I've app**** through multiple ISP's for fibre to my home. I have even phoned Vumatel directly to speak to a sales agent to bypass the ISP's. I was told that a sales agent would phone me back to sort me out.

It is now weeks later with no reply or phone call or anything and when I try to phone them the call just drops..... How long do I have to wait to get what I asked for?

Vumatel is this really how you want to treat the people who pay for your services? Pathetic!!!!

Helpful (0)

Replies (2)

Riekus W's updateReviewer Update

05 Oct 2020, 14:22

Vumatel's reply:

01 Oct 2020, 13:47

Good day Riekus

Thank you for being in contact with us. Please email us your address and contact details to ***
so that we can assist further.

Regards

I still haven't received any feedback even after submitting my contact details and address like you asked!!!! This is really pathetic!!!

Riekus W's update05 Oct 2020, 14:22

Reviewer Update

Vumatel's reply:

01 Oct 2020, 13:47

Good day Riekus

Thank you for being in contact with us. Please email us your address and contact details to ***
so that we can assist further.

Regards

I still haven't received any feedback even after submitting my contact details and address like you asked!!!! This is really pathetic!!!

Vumatel's replyOfficial

09 Oct 2020, 11:09

Hi Riekus

The team is still working on the issue. As soon as they have provided an update we will revert back to you.

Regards
The Vuma Team

Vumatel's reply09 Oct 2020, 11:09

Official

Hi Riekus

The team is still working on the issue. As soon as they have provided an update we will revert back to you.

Regards
The Vuma Team