TG
Toni G

1 reviews | Active since Dec 2017

20 Dec 2017, 18:36

Pathetic ,*******,*****

I Have had fiber in my place now for over 6 months now and it keeps switching off . When i call Vumatel they tell me its Cell C and when i call Cell C they tell me its Vumatel . and it will take 48 hours to resolve . I work from home and stream from my Laptop to watch TV at night.I have cancelled my dstv as i was assured that link Africa would be laying the fiber down for my complex and that 100% we would not have any issues like no data or internet . My fibre was down for 3 days last week and today from 9:00am this morning tilll now 6:30pm I do not think this is fair at all . Please come and collect your **** because i'm done . You guys are messing around with my business as well as my personal life . I have kids bored out of their mind , 1 of them sick as a dog and cant leave the house and we cannot even connect our phones , watch TV, NOTHING . . You have hung up on me 3 times today . I have spent over 3 hours on the phone with you today and no one can give me a answer . What the hell is going on

0
Replies (1)
Vumatel
Vumatel's reply20 Dec 2017, 19:15
Official

Good Evening

Kindly email us your address and contact details to *** so that we can assist you in getting this issue resolved. Kindly use Hellopeter review in the subject line.

We hope you find the above in order.

Kind Regards

The Vuma Team

Best regards,