JM
Justin M

1 reviews | Active since Apr 2021

20 Oct 2022, 10:04

Pathetic service *****ing money from average people

Why do you even exist...

You not resolving reported incidents... Logged days ago!!!

People are working from home.... We pay you even if we are disconnected but you don't even have a helpline!!!! NONSENSE!!!!!

0
Replies (5)
Vumatel
Vumatel's reply20 Oct 2022, 13:29
Official
Good day

Thank you for taking our call. We have escalated your order to our activations team.

Regards
The Vuma Team
JM
Justin M's update20 Oct 2022, 15:58
Reviewer Update
I appreciate the call... But no action has come from it... Just PR management
Vumatel
Vumatel's reply21 Oct 2022, 09:51
Official
Good day Justin 

We truly apologise for the delay. We will follow up with the team and revert.

Regards
The Vuma Team

JM
Justin M's update22 Oct 2022, 07:20
Reviewer Update
*****...nothing happend it's been 7 days without internet.... I lost my job ... Now I can't even search for new one cause of your trash lies... All you doing is type and move on...FFS
Vumatel
Vumatel's reply22 Oct 2022, 10:00
Official
Good day 

Thank you for taking my call. Kindly note that we could not progress the order to activation as it was cancelled by your ISP. We have requested the sales team to replace the order and also assist with moving the payment.

Regards
The Vuma Team