Pathetic service from Vumatel and Cell C fibre

I am to my wits end with these big *********** companies now. I have been trying for 2 weeks to get my fibre line activated which is from Vumatel but administered through Cell C. Cell C has already taken my money i have had to call both companies several times a day and every single day for 2 weeks i have gotten different stories. Today i called after Cell C informed me that i just need to contact Vumatel for them to activate my line and i will have internet today so i do that and Vumatel tells me i gotta wait another 24hrs for some order reference number and only then can i be assisted. I haven’t had internet for 2weeks after being forced to go with Vumatel because I had an existing fibre at the premises I recently moved into. I have already paid for subscription and activation, i have used over R1000 worth of airtime trying to get this sorted and i have lost 2 weeks of working hours because of this and still no one can help me get this issue resolved. This is pathetic service if you ask me and even more so because i was forced to use these service providers.