Pathetic service from vumatel

Dear Vumatel,

It is now a month since you came out to do line installation at my house, and to date I still do not have internet connection. I have called my provider/home-connect countless time and they have been telling me the same update( we are waiting for vumatel. We have escalated the issue to vumatel etc). The update is now an annoying repetitive song to me.

How long does it take to activate a line? I see you you have a motto that reads "we believe in creating an imagination nation", I can only imagine when will have my my connection be up and running. Currently you are doing very well in letting me imagine how much longer do I have to suffer the pain of not having internet connection due to your incompetence's.

Amazing how you have a motto that you can't seem to live up to. Can you live up to your OWN motto and enable me to connect to the internet ??

The monopoly you seem to enjoy in my area is not doing me any justice. Otherwise I would have chosen a different company that does not have to deal with you. Your service is rather pathetic to say the least!!!

As I wait for the return of Jesus to get my line activated by Vuma!!! In case you want to beat Jesus to it, here's my ticket Ticket ref ISP-648720.

Yours in being denied internet access