GB
Guillaume B

1 reviews | Active since Mar 2009

08 May 2018, 11:19

Pathetic service from Vumatel

Vumatel finished installing fibre in your complex almost three weeks ago, yet I'm waiting for them to connect me to the internet. The technician said it will be live in to days, Vumatel says 2 weeks! Tomorrow it is three weeks, the fibre is not yet active!! REALLY!

0
Replies (2)
Vumatel
Vumatel's reply08 May 2018, 15:09
Official

Good day Guillaume,

We apologise sincerely for the experience that you have had with us thus far. We will make contact with you to assist with the issue.

Kind regards,

The VUMA Team

GB
Guillaume B's update10 May 2018, 11:31
Reviewer Update
Not phoning back to update you or tell you what is going on, when she said she will phone you.