Pathetic Service from Vumatel!!

<p>I have made 4 or 5 appointments with Vumatel to have the Fiber installed into my house and no one has ever pitched up for the installations.</p> <p> </p> <p>When I call in and ask what is going on, I am told that they dont know! I am then told that I will be transferred to the technician in charge, however this person never answers their phone!</p> <p>Will Vumatel reimburse me for all the money I have spent trying to get this problem resolved!!!?????</p>